![]() You can search with the script "from: subject: backup" or "from: subject: backup" It is sent to your recovery email on your first day of login. To find your backup phrase, check your inbox and spam folder. If your wallet is not registered on a secondary device and you have not saved the phrase in a safe place, you will not be able to restore it and will lose access to your funds. ![]() ![]() If you still have your wallet registered on a device, you can retrieve your backup phrase. This phrase is the gateway to recover your wallet on different devices.īeing a non-custodial wallet, our company does not hold a copy of the phrase of its customers, moreover there is no server where this information is stored. You should make sure you save your backup phrase in a safe place. The first time you setup your Torus wallet, you are asked to provide a recovery email address to receive your backup phrase. In the event that you clear your browser cookies or lose your device, your Backup Phrase is the only way you have to restore the wallet and retrieve access to your funds. It acts as a backup, ensuring that you can always access your funds. The Backup Phrase is a mnemonic passphrase made up of 24 words. One being your actual login and the other being an authorized device earlier used to access your wallet or the backup phrase. If you still have your Social Login or Email ID password, then you would just need any two of factors to recover access to the account. Whenever a user creates an account with Torus, their private key is split into multiple factors secured behind their social account, in their device, and a backup phrase sent to their email. ![]() The same applies to other social logins like Facebook, Reddit, Twitch, Discord, etc. Be sure to back up your account recovery codes and keep them safe. In the event of losing your Google login account password, you would need to start the password recovery process on Google's account management system. Your private key is specific to your Google account.
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